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Our
Business |
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Microsep, a
South African registered company, distributes and supports internationally
recognized market-leading brands. The company's focus is in the
separations, water purification, analytical instrumentation, microporous
membrane filtration, high precision weighing in the laboratory and
industrial market segments, as this is where our expertise lies. |
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Our
extensive range of products are supplied and serviced via the
Johannesburg Head Office and branches in Cape Town, Durban and Port Elizabeth. |
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As
an ISO9001:2000 certified company, Microsep strives to deliver world-class
products and services to the wide range of customers who rely on cutting
edge technology to compete in the local and global markets.
All our suppliers provide products of the highest quality, manufactured
within stringent quality control environments and carry the ISO9000
international standard approval. |
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Microsep
has a staff complement of over 60 people with extensive experience in the
chromatography, filtration, water purification and weighing fields. We
place great emphasis on service and technical support for our customers and
therefore have a strong compliment of factory trained service engineers based in
all centres. We have a fully staffed and equipped laboratory at our
Johannesburg
office to train and support our many clients in the various analytical fields
we serve. |
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Structure
of Microsep |
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The
company consists of the following divisions:
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Johannesburg
Head Office
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Three
Regional Branches (Cape Town, Durban and Port Elizabeth)
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Sales
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Service
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Technical
and Applications Support
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Finance
and Administration
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Warehouse
and Distribution
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Customer
Satisfaction |
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Microsep
will always be dedicated to world-class customer service and we strive to
achieve our mission by listening to our customers who are important stakeholders
in the company. We are committed to
providing continuous customer satisfaction as we strive to work with our
customers in every possible way to ensure their total satisfaction. |
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The
company is proactive in its approach to change and has made great strides in
keeping up with global technology. In
its goal to be world-class and provide world-class service to its customers,
Microsep has embarked on internal customer satisfaction and improvement
programmes to educate and focus employees on the need to continuously improve
service levels and quality.
These meetings have introduced employees to the dynamics of human change and its
supporting patterns. |
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Markets
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The products we sell and
support are directed at the following markets: |
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