Text Box: Microsep (Pty) Ltd Profile Distributor of Millipore, Waters & Mettler Toledo products  

Text Box: Microsep, a privately owned, South African registered company, distributes and supports internationally recognised market-leading brands.  The company’s focus is in the laboratory, industrial and retail market segments, providing systems and solutions to the  separations science, water purification, analytical instrumentation, microporous membrane filtration, high precision weighing, metal detection, dimensioning and retail automation industries. Our extensive range of products are supplied and serviced via the Johannesburg Head Office and branches in Cape Town, Durban and Port Elizabeth.   Microsep strives to deliver world-class products and services to the wide range of customers who rely on cutting edge technology to compete in the local and global markets.  All our suppliers provide products of the highest quality, manufactured within stringent quality control environments and are certified to ISO 9001 international standard approval.    Service and Support   As the decision to purchase an instrument is an important one, we at Microsep want our customers to feel secure and comfortable with their decision to buy our products.  We therefore offer a variety of programs and support options to provide that peace of mind.  In addition, we are confident that you will notice the quality built into every one of our products.   Microsep offers a professional sales team to provide strategic solutions and pertinent products for the various industry related applications.    We place great emphasis on service and technical support for our customers and therefore have a strong complement of factory trained service engineers.  Our nationwide technical service team provides warranty, repair, calibration, validation and preventative maintenance services.  Ongoing internal training, specialised equipment and original spare parts, allow us to respond timeously to customer needs.   Customer Satisfaction   Microsep is dedicated to world-class customer service with a commitment to improved delivery times, continuous customer satisfaction and a desire to lead in the markets we serve.  Our customers are important stakeholders in the business and we strive to ensure their success by meeting or exceeding their expectations.   Quality   Quality is a priority at Microsep.  As an ISO9001 company, we continually strive to achieve high levels of quality and service standards.  Listening to our customers, monitoring and  measuring our performance and reviewing our systems, allows us to identify improvement opportunities.  We foster close relationships with our suppliers to ensure we obtain the best products suited to our customers’ needs.   Microsep achieved ISO 9000 Certification in February 1998.  Our mission, policy, objectives and processes are well documented and communicated to all.  In February 2001, Microsep achieved SANAS accreditation (South African National Accreditation System) - ISO/IEC 17025, and is able to offer on-site mass calibration, traceable to national standards.  We are equipped to provide an accredited on-site calibration of semi-micro balances, balances and scales up to two ton.  SANAS calibrations are performed according to an approved procedure and all results are recorded for traceability. Uncertainty of measurement is calculated, as required, and certificates issued carry the official SANAS logo.   Microsep is a SANAS accredited Verification Laboratory for weighing instruments and complies to SANS 10378. Our accreditation number is LTF0261. Our Promise –  Never Compromise, Invest in the Best   We do not compromise when it comes to innovative solutions, product quality and after-sales support.  When you buy a product or system from Microsep, you can rest assured that you have made the right decision.          

Text Box: Mettler Toledo International Text Box:    

Text Box: METTLER TOLEDO weighing equipment has had a prominent position in the South African industrial and laboratory weighing industries for the past 20 years via its local distributor, MICROSEP (PTY) LTD.  Microsep has continued to build the METTLER TOLEDO brand by offering world-class products, cutting-edge technology and back-up service and support.      Following on Mettler Toledo's global presence, Microsep extended its existing weighing products in 2007, with the introduction of electronic retail networking and printing scales, to provide a quality product that is reliable, accurate, robust, and `value for money',  to meet the IT demands of today’s  retail outlets.     METTLER was started in 1945 in Switzerland by Dr. Mettler offering precision laboratory scales that received world notoriety as being the most precise weighing equipment in the world.  During the 1970’s, METTLER expanded globally introducing the laboratory and industrial scales to the world, and then in 1980, METTLER introduced their third pillar, Retail scales.  During this period METTLER purchased Toledo, North America’s largest retail and industrial scales manufacturer that was founded in 1901. The combination of these two industry leaders was the birth of METTLER TOLEDO.     In 1996 METTLER TOLEDO listed on the New York stock exchange, and through the acquisition of other leading weighing companies, namely Ohaus, Garvens, Sauter etc, and with a staff compliment of 10 000 employees, revenues exceeding USD 1.6 Billion and USD 60 Million spent per annum on R&D, METTLER TOLEDO has grown and continues to be the world’s leader in weighing equipment.     As distributor of Mettler Toledo products, MICROSEP offers national sales and support via its dealer network.  We will assist the customer by supplying solutions for various retail weighing applications, or create personalised solutions to suit specific requirements and meet industry challenges.  For more information please call (011) 553 2300 or email info@microsep.co.za