METTLER TOLEDO Laboratory Weighing
Technical and Application Support
As a division of Microsep, the Technical and Application Support division is dedicated to providing nation-wide support for the METTLER TOLEDO laboratory and analytical products. The main function of the division is to assist existing and prospective users with their technical and application related queries.
All members of the support team receive ongoing technical training to ensure their ability to provide efficient and effective assistance. This protects a customer’s investment by ensuring that equipment is always fully utilised and underlines our commitment to ongoing after-sales support.
We offer the following
• Telephonic support
• On-site support, training and re-training
• Method development in our fully equipped laboratory
• Validation services
• In-house training programs
• Customerised training programs to suit any requirement
Worry-free weighing thanks to balance intelligence
METTLER TOLEDO’s new line of XPE analytical balances provide outstanding performance in analytical weighing and support the highest requirements for safety, efficiency and ease of compliance. Thanks to low repeatability, XPE analytical balances oallow one to weigh the smallest minimum weight.
The new XPE analytical balances incorporate many innovative features, built-in applications and useful accessories which have been carefully designed to meet specific weighing processes in research, production or quality control environments.
Intelligent new security tools monitor the balance status to ensure that it is safe to start the weighing task. The StatusLight™ feature uses colour to indicate the status of the balance. Green means ready, yellow is a warning and any errors are shown in red.
Electrostatic charge is a major challenge in analytical weighing. Through normal handling, containers and samples can easily become charged, leading to weighing errors. The charge may also cause particles from powdered samples to be scattered, creating additional problems when handling valuable or toxic substances. The StaticDetect™ feature indicates the presence of any static charges. If the user-defined limit is exceeded, a warning is given.
The enhanced touchscreen offers intuitive balance operation. SmartSens sensors allow one to operate the balance with a wave of a hand. Tasks are easier and safer, and cross-contamination is avoided.
METTLER TOLEDO’s LabX laboratory software provides flexible SOP user guidance on the balance touchscreen. Automatic data handling, calculations, and report generation eliminate transcription errors and ensure full traceability. Excellence balances powered by LabX easily fulfill the highest process security requirements and support one in establishing a paperless lab.
Correct weighing on lab balances with ErgoClips